Product: Extended Stay Hotel Customer Care Clear all filters (5 of 5 reviews match)
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Making this as short as possible my relationship with extended stay here in bothell Washington has reached the boiling point after have spending close to $32000.00 in 3 years and 3 different hotels and having my truck stolen twice at 2 different hotels lost my complete...
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1.8
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Extended Stay Hotel Customer Care
#1096580
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Extended Stay Hotel Customer Care Review

The people who work the front desk is very mean to black people. And let everyone else do all kinds of things. And don't said a word to them. Please dont stay at stay American in Hanover Park il.
1.5
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
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Quality of Accommodation
Quality of Food
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Extended Stay Hotel Customer Care
#995278
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I'm staying in extended stay Naperville East, The staff is slow to respond to any problems.I will elaborate by saying i have been here 2 months and have had many problems. Management has been dragging the repairs over weeks, still no working phone or water pressure in...
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2.1
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Extended Stay Hotel Customer Care
#917923
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I checked in at 1 a.m.got to the room and there are no dishes or pots and pans. I asked the front desk and they said they ran out call back at 11 a.m. I called at 11:15 and still no pots and pans bowls or anything. This is very incinconvenient that I cannot feed my...
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2.8
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Extended Stay Hotel Customer Care
#883483
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Extended stay has given me poor customer service after refusing to rent me a room in which I already purchased. Informed by one of their employees that it was a mistaken identity. They have assured calls back after several hours being on hold and have yet to receive a...
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Extended Stay Hotel Customer Care
I didn't like
  • Their customer service
#583501
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