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I checked into the Extended Stay location at 2525 Elm Hill Pike in Nashville, TN and noticed that this location has "gone downhill" since my last stay about 1 year ago. About 1 week later as I was reconciling my expenses and sending in my monthly expense report I...
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2.4
#1190225
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Making this as short as possible my relationship with extended stay here in bothell Washington has reached the boiling point after have spending close to $32000.00 in 3 years and 3 different hotels and having my truck stolen twice at 2 different hotels lost my complete...
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1.8
#1096580
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Extended Stay Hotel - My worse experience
Extended Stay Hotel - My worse experience
Extended Stay Hotel - My worse experience
Extended Stay Hotel - My worse experience
Extended Stay Hotel - My worse experience
I wouldn't Recommend Extended Stay.This was the worse experience I have ever visited. You can only get maid service if you stay 7 days. Nothing was clean from the start, the dead bolt wouldn't lock, internt code to another, because we had to change do to someone booked...
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#1096205
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I reserved a room using Orbitz. I arrived late after midnight only to find my room was sold. There was one person on staff. The manager was not there. The worker stated the employee before her sold my room because I arrived late. She was unapologetic and not helpful....
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#1087209
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I had a reservation for two nights and when I arrived I was told the parking lot in front of the only room left for me was be repaired and I would have to park on the other side of the building or in the church parking lot across the street. Then I was told that the...
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#1056913
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Extended Stay Hotel Customer Care Review

The people who work the front desk is very mean to black people. And let everyone else do all kinds of things. And don't said a word to them. Please dont stay at stay American in Hanover Park il.
1.5
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#995278
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I am currently a guest at the EXTENDED STAY AMERICA in Appleton Wisconsin. I must say that the General Manager Jason Wolfe is the worst of all time. Everyone even animals have two ears one mouth and frankly that means you should listen more than you speak. Well the...
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4.2
I liked
  • Molly and the room
#983219
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I am currently staying at the Extended Stay America at 2424 West Sam Houston Pkwy in Houston, Tx, and I have been here since January of this year. The front desk recently double charged me once on my husbands card and once on mine. I'm so tired of this. They mess up...
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#978653
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This is one of the dirtiest hotels I have ever stayed at and I am a business traveler. The shame is, it appears to be a fairly new construction but the cleanliness is horrendous. I booked this hotel well in advance and when I arrived I was given a room the reeked if...
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2.0
I didn't like
  • Customer service
  • Lack of cleanliness in hotel
#956146
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I'm staying in extended stay Naperville East, The staff is slow to respond to any problems. I will elaborate by saying i have been here 2 months and have had many problems. Management has been dragging the repairs over weeks, still no working phone or water pressure in...
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2.1
#917923
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